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- Responsible for ensuring continuous access, discovery and maintenance of electronic resources, including databases, e-journals, e-books, and multimedia.
- Monitor access and troubleshoot technical issues related to electronic resources.
- Establish relationships and collaborate with vendors and publishers to ensure optimal performance and timely access for library users.
- Ensure the accuracy, consistency, and quality of metadata for all library resources, both print and digital formats.
- Performs cataloging and classification of library resources, including print and digital formats.
- Manage and maintain the A-Z database list by proactively checking access.
- Monitors authentication and proxy services to enable remote access.
- Collaborate with the Technical Services & Reporting Officer to ensure accessibility and usability of digital materials.
- Stay current and ensure metadata complies with international standards like MARC, Dublin Core, and others as appropriate.
- Provide user support and training related to electronic resource access and utilization.
- Monitors tickets and acts as the first point of contact for electronic resource access issues and communicates responses.
- Collaborate with collection development librarians to assess the need for electronic resources.
- Collaborate with Technical Services & Reporting Officer to collect and analyze electronic resource usage, access patterns, and user satisfaction data.
- Use assessment data to inform decision-making and continuously improve electronic resource services.
- Assists with the scheduling of the information desk.
- Stay informed about emerging trends and developments in electronic resources management, metadata, and access services.
- Represent the library in relevant internal and external communities and projects.
- Performs other duties as assigned.
- Knowledge of electronic resources management, metadata standards, and cataloging practices.
- Strong technical skills and familiarity with library systems and discovery platforms.
- Attention to details is a must.
- Commitment to staying current with developments in library technology and metadata practices.
- Excellent communication skills and ability to work both independently and as part of a team.
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Required
- Knowledge of electronic resources management, metadata standards, and cataloging practices.
- Strong technical skills and familiarity with library systems and discovery platforms.
- Attention to details is a must.
- Commitment to staying current with developments in library technology and metadata practices.
- Excellent communication skills and ability to work both independently and as part of a team.
- A strong user focus and service orientation, excellent analytical, interpersonal and communication skills, and an ability to embrace change.
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